10 Best Healthcare Solutions for 2020

Healthcare solutions have come a long way in the last decade. And the next few years are going to see some huge leaps forward in the healthcare industry, especially for home-based care providers.

We are now able to integrate various solutions, devices, and data to provide patients with a seamless continuum of care.   

Are you finding it difficult to keep up with all these new software providers?

It is even harder to master one piece of technology while scrambling to onboard new solutions as healthcare providers strive to give their patients and businesses the very best.

We know you’re busy and what little free time is available should also be spent on living life!

Which is why we’ve rounded up the best 10 healthcare solutions in various categories to save you time and help you with the decision-making process.

“The proliferation of smart and connected devices such as smartphones with increasingly powerful technical capabilities, coupled with the availability of numerous home healthcare solutions and service providers in the market propel the market growth to an extent.”

Medgadget.com

Types of home healthcare solutions

What are healthcare solutions?

Think about this way: if you are a healthcare service provider, there are numerous administrative and operational roles that you need to fulfill, not to mention the amount of systems your office needs to communicate with. This often leads to delays and inaccuracies due to mountains of paperwork, middlemen, duplication of work, and broken systems along the way.

We now have tools and devices to aid us in managing diagnostics, clinical data, teams, patient communication, HR, scheduling, and even connected health insurance administration.

For home-based care workers, having a connected solution on-the-go is of utmost importance and these solutions ensure that there is seamless integration with mobile devices, medical devices, hospital and ambulatory patient records and much more.

We’ve focussed on healthcare providers which provide all or some of the following solutions:

  • Payroll and billing
  • Patient records (EHRs)
  • Long term therapies / care plan management
  • Compliance management
  • Workflows and staff management (HR)
  • Health insurance administration

5 Top Rated Healthcare Solutions

1. ContinuLink by Complia Health – US

Image source: http://www.compliahealth.com/

Complia Health provides enterprise-level software for clinical, operational, and financial management of home healthcare businesses. Their technology is used by home-based, community-care, and hospice organisations around the US.

ContinuLink is a product of Complia Health and provides web-based healthcare software for the management of home care programs. If you are looking for the best solution when it comes to the facilitation and support of Medicaid and Medicare for the US market, ContinuLink is the best in the market.

ContinuLink is used by over 182,000 home caregivers in over 1000 locations.

Main features:

  • Mobile app
  • Patient charting
  • Electronic billing and claims management
  • Payroll integration
  • Scheduling
  • Compliance management
  • Shift management
  • Offline access
  • Electronic visit verification

Customer support: 24/7 live support.

Trials/Demos: Free demo available.

2. Emis Health – UK

Video source: EMIS Health

EMIS Web for Community Care allows healthcare providers in the UK to seamlessly manage patient care plans while sharing their records and expertise with a number of nationwide service providers as well as NHS systems.

The EMIS Web platform is also available for specific care needs, from primary care to hospice care and urgent or emergency care. If your healthcare agency is working towards the NHS strategy of breaking the boundaries between primary care, community care and hospitals, the EMIS Web solution will help you get there.

Main features:

  • Appointment scheduling
  • Record consultations
  • Document management
  • Integration with patient demographic service (PRS)
  • Real-time data exchange
  • Training packages
  • Reports

Customer support: 24/7 support with a dedicated customer support portal.

Trial/Demos: None

3. AllScripts Professional EHR – USA

Video source: AllScripts

AllScripts provides a professional suite of healthcare applications to streamline care systems, patient records, manage billing and claims, and much more.

While AllScripts provides a range of different EHR solutions for community hospitals, ambulatory practices, independent practices, and large physician practices, the Professional EHR solution perfectly suits both small to medium-sized practices.

The Professional EHR solution works seamlessly with other physician systems, payment providers, and pharmacies.

Main features:

  • Mobile app
  • Self-service portal
  • Patient charting
  • Scheduling
  • Compliance tracking
  • Electronic prescribing

Customer support: 24/7 online support.

Trial/Demos: None

4. Quality Compliance Systems (qcs) – UK

Image source: https://www.qcs.co.uk/
 
This UK-based healthcare solution provider focusses on compliance management for nursing homes and care agencies.

Their full care management system equips healthcare providers with a range of resources to manage compliance policies and procedures in one central system. Healthcare providers can manage documents, check and maintain employee compliance and access a wealth of knowledge provided by some of the UK’s leading health experts.

Over 80,000 professionals are currently making use of the Quality Compliance System’s healthcare solutions.

Main features:

  • Mobile app
  • Policy storage and search
  • Individualised documents for inspections
  • Full care management system
  • Quality assurance
  • Document management
  • Custom dashboards
  • Staff compliance management

Customer support: 24/7 support.

Free trial/Demo: Free trial

5. NextGen Healthcare EHR – US

NextGen Healthcare provides web-based clinical care solutions for all sizes of ambulatory care providers. The company offers a robust integrated EHR platform designed to reduce paperwork, save time and improve quality of care.

Main features:

  • Mobile solutions
  • Patient charting
  • Electronic health records
  • Workflow solutions
  • Electronic billing and claims management
  • Billing
  • Scheduling
  • Analytics
  • Personalised care plan management

Customer support: 24/7 live support.

Free Trial/Demo: Free demo available

“…institutional investors have pumped more than $80 billion into health tech in the last five years. Regulators are pushing interoperability and freeing up data to be aggregated around the patient.”

Seven Healthcare Industry Trends to Watch in 2020 – https://www.mckinsey.com/

5 Innovators and Disruptors in Healthcare Software

1. Hubstaff – US

Image source: https://hubstaff.com/

Hubstaff offers a clean and modern healthcare time tracking solution that is easy to use and customisable. The system is designed for healthcare management on the go with a well-designed mobile app.

The time tracking software also integrates with Salesforce and Freshbooks for a seamless experience between job management and billing. The system also makes shift planning a breeze for home healthcare providers and frees up more time for employees to focus on giving their patients the very best care.

They also have a free version for simple time tracking which is a great option for small startup healthcare agencies.

Main features:

  • Mobile app
  • Employee monitoring
  • Time tracking
  • Scheduling
  • Payroll integration
  • Electronic billing
  • Reporting
  • Geofencing

Customer support: 24-hour support.

Trial/Demo: 14-day free trial

2. SuperSaaS – Netherlands

Video source: SuperSaaS

SuperSaaS is an Amsterdam-based software provider with an excellent medical scheduling solution designed to save you time and reduce email inbox clutter – which is a fantastic solution for busy health professionals.

The web-based system is currently being used by over 120,000 businesses around the world and they have an indefinite free option which is excellent for smaller providers.

This remarkable system works well for any industry, and has a large healthcare user-base. If you have used free scheduling tools such as DocMein, and are looking for something more robust and scalable, we recommend SuperSaaS.

Main features:

  • Appointment scheduling
  • Synchronised calendars
  • Integrated payment options
  • Email & SMS communication
  • Reporting & analytics
  • Multiple user roles
  • Multiple languages supported
  • Over 26 currencies supported

Customer care: Online support during business hours with a detailed self-help section.

Trial/Demos: Free trial and Demo

3. Soom

Image source: https://www.soom.com/

Soom is a pioneer in healthcare interoperability. They are focussed on delivering critical information from databases to healthcare providers across the entire value chain. An important feature is the system’s ability to deliver quick notifications to providers and patients for recalls.

Soom provides unique solutions for medical device manufacturers, healthcare providers, home care and pharmaceutical manufacturers.

The company also provides an important service to large health enterprises when it comes to managing data during acquisitions. Sometimes, acquisitions create a fragmented world of databases and this often leads to delays in integration, issues with compliance and poor data quality. Soom’s data management platform allows companies to analyse and cleanse this data for smoother integration with medical devices.

Main features:

  • Mobile app
  • Medical device information
  • Education videos
  • Data insights
  • Compliance management
  • Soom knowledge graph

Customer support: in-app support.

Trial/Demo: None

4. SBD Groep – Netherlands

Image source: https://www.sdbgroep.nl/

SBD Groep fulfills a number of healthcare needs with their suite of products and services. They offer tailored solutions for managing HR, payroll, electronic patient files, and other administrative services for clinicians as an outsourcing partner.

What’s great about their payroll processing is that you don’t need to have experience in managing salaries, as an outsource partner, SBD Groep actually assigns you a dedicated resource to help with the ongoing and accurate processing of salaries.

Main features:

  • Mobile app
  • Interactive payslips
  • Leave and absence management
  • Declarations and expenses
  • Appointment scheduling and planning through Aysist
  • Analytics

Customer support: Telephonic support during businesses hours, with a detailed support portal.

Trial/Demo: None

5. Collective Health

Image source: https://collectivehealth.com/

When it comes to healthcare solutions in insurance, Collective Health is one of the best we’ve seen.

The company offers a range of products to assist with the management of health benefits for some of the largest companies in the US. This saves internal admin teams huge amounts of time when dealing with individual claims or benefits-related questions.

Collective Health provides a cohesive system that gives companies a streamlined healthcare strategy for their employees. This flexible healthcare solution makes it easy to manage corporate healthcare programs from day-to-day HR needs to benefits and claims.

Main features:

  • Integration of national health networks such as medical, dental and vision providers
  • Financial management and payouts
  • HR system integration
  • Personalised employee engagement
  • Benefits and claims management
  • Analytics

Customer support: dedicated customer support teams.

Trial/Demo: Demo available

What to look for in a healthcare provider

Image by Mudassar Iqbal from Pixabay

 When it comes to finding a healthcare solution provider, you should ask the following questions:
  • Do their services and devices comply with your regional healthcare regulations?
  • Does the software integrate with other major networks and service providers?
  • How seriously do they take data security?
  • Who are some of their clients? This will give you a good idea regarding what type businesses make use of their services.
  • How feature-rich is the solution? For example, does it only perform one task or does it offer a range of solutions in one?
  • How easy is it to on-board staff and do they have a user-friendly interface?
  • What is their customer support like? Is it live 24/7 support do you have to rely on a self-service portal?
  • Do they offer training, trials and demos for you to get to know the system better?

Conclusion

There’s no stopping the technical advancements of healthcare solutions.

Whether you’re looking for a simple appointment scheduler, a robust payroll system, or a suite of services to help you manage a home healthcare agency, it can be quite daunting to sift through numerous software listings and reviews.

We’re definitely seeing a rise in the diversity of healthcare start-ups who are not only focussing on providing streamlined solutions, but who are themselves forming part of research teams through the sharing of data and insights.

We’re also seeing an increase in how established companies are moving to integrate more of their products and reduce bloated and legacy systems to form more lightweight web-based options for professionals on the move.

It’s important to decide on whether you would rather use a long-running healthcare solution provider with highly rated reviews, or if you’re willing to explore new technology and potentially give your healthcare company the upper hand in terms of innovation.

Most importantly, we encourage you to stay up to date with the latest in healthcare solutions and news with our app!

References

How the Best Home Health Care Software of 2020 Will Elevate Care:

https://blog.hubstaff.com/best-homecare-software-solutions/

Home Health Care Software: Best Comparison List of Vendor Applications & Tools:

https://www.getapp.com/healthcare-pharmaceuticals-software/home-health-care/

Home Health Care Software:

https://www.capterra.com/home-health-care-software/

38 Best Healthcare Startups to Watch in 2020:

https://healthcareweekly.com/best-healthcare-startups-to-watch-for-in-2019/

25 healthcare technology companies that just might save your life someday:

https://builtin.com/healthcare-technology/healthcare-technology-companies

Seven Healthcare Industry Trends to Watch in 2020:

https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/seven-healthcare-industry-trends-to-watch-in-2020

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